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Frequently asked questions

Clear guidance for hospitals, doctors and healthcare facilities.

For Hospitals

How do I request doctor coverage?

Use Get a Quotation or Post Requirement, then provide the branch, department, date, shift and staffing details. Signed-in hospital users can select a saved branch to prefill operational contact and location information.

How do hospital branches work?

A hospital account can maintain multiple facilities. Each staffing submission identifies the relevant branch while the hospital profile remains the organization-level record.

For Doctors

How do doctors apply?

Create and confirm an account, complete your doctor profile, and use the doctor dashboard to view clinically compatible opportunities. Applications remain subject to the relevant hospital's selection process.

What happens if my profile needs changes?

The review note appears in your doctor account. Update the requested profile information or documents and resubmit them for review.

Verification

How does LocumNet verify doctors?

Authorized LocumNet administrators manually review submitted medical-registration and identity documents against profile details. Read the Verification Standards for the scope and limits of this review.

Can hospitals see doctors' identity documents?

No. Registration certificates and government identity documents are handled through restricted platform access and are not displayed to hospitals or the public.

Urgent Duties and Permanent Jobs

How do urgent requirements work?

Hospitals submit time-sensitive requirements with duty and pay details. Eligible doctors can review the operational information exposed by the platform without receiving private hospital contacts.

Are permanent jobs available?

Approved permanent vacancies are listed on the Permanent Jobs page. Availability depends on active hospital postings.

Payments and Fees

Where can I see current fees?

See the Fees and Pricing page. Request-specific commercial terms are confirmed before an engagement proceeds.

Account and Support

Why must I confirm my email?

Email confirmation protects account access. It is separate from professional verification and does not create the Verified by LocumNet badge.

How do I contact LocumNet?

Use the Contact page. Please do not submit patient information or identity documents through a general enquiry.

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